Blocking and Reporting

When to Block Someone

Block users who are harassing you, spamming you, or behaving inappropriately. When you block someone:

• They can no longer message you
• They can't see your posts, products, or profile
• They won't be notified that you blocked them

How to Block a User

1. Open the user's profile
2. Tap the menu (⋮) in the top-right
3. Choose **Block**
4. Confirm

You can unblock anyone later from Settings > Privacy > Blocked Users.

When to Report

Report content or accounts that violate our community guidelines, including:

• Scams, fraud, or fake products
• Counterfeit listings
• Hate speech, harassment, or bullying
• Adult / explicit content
• Impersonation
• Stolen images or stolen designs

How to Report

• **Report a post / product:** Tap the menu (⋮) → **Report**
• **Report a user:** Open profile → menu (⋮) → **Report user**
• **Report a message:** Long-press the message → **Report**

Choose the reason and add details. Reports are reviewed by our Trust & Safety team within 24 hours.

Buyer Protection

If you've been scammed in a transaction, file a dispute from the order page — not just a report. Disputes pause escrow and trigger refunds when valid.

Need help?

Urgent safety issues: support@fashionlifeapp.com or +234 704 748 7721.