Buying & Orders

How to Place an Order

4 min read

How to Place an Order

Shopping on FashionLife is easy and secure. Follow this guide to make your first purchase!

Step 1: Find Products

Discover products through:

  • **For You** - AI-recommended items based on your style
  • **Explore** - Browse trending products and categories
  • **Image Search** - Upload a photo to find similar items
  • **Store Pages** - Shop directly from your favorite stores

Step 2: View Product Details

Tap on any product to see:

  • High-quality images (swipe to view all)
  • Price and available discounts
  • Size options and availability
  • Product description and materials
  • Seller ratings and reviews

Step 3: Select Options

Before adding to cart:

  1. **Choose your size** - Check the size guide if unsure
  2. **Select color** (if available)
  3. **Enter quantity**

Step 4: Add to Cart

  • Tap **Add to Cart** button
  • Continue shopping or proceed to checkout
  • Your cart saves items for 7 days

Step 5: Checkout

  1. Review your cart items
  2. Enter or confirm your shipping address
  3. Select a shipping method:

- Standard (3-7 days)

- Express (1-3 days)

- Local Pickup (where available)

Step 6: Payment

Choose your payment method:

Card Payment (Paystack)

  • Visa, Mastercard, Verve cards accepted
  • Secure 3D verification
  • One-click payments for saved cards

FashionLife Wallet

  • Use your coin balance
  • Instant processing
  • Earn bonus coins on wallet purchases

Cash on Delivery

  • Available for select locations
  • Pay when your order arrives
  • Valid ID required at delivery

Step 7: Confirmation

After placing your order:

  • You'll see an order confirmation page
  • Receive email confirmation within minutes
  • Track order status in **My Orders**

Order Tips

  • **Save for Later** - Not ready to buy? Save items to your wishlist
  • **Bulk Discount** - Some sellers offer discounts on multiple items
  • **Message Seller** - Ask questions before purchasing
  • **Check Shipping** - Verify delivery to your location

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